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Delete Your Account in the App

Basyoun Hub users can request deletion of their account and associated data from inside the app.

1. Open the Basyoun Hub app and sign in to your account.
2. Go to My Account.
3. Select Delete account permanently.
4. Read the confirmation message and tap Delete account.

If you cannot sign in, or if you want to request deletion of specific data without deleting your account, email us from the email address or phone number connected to your account.

Data We Delete

• Basic account data such as name, email address, phone number, and profile photo.
• Device notification tokens.
• Favorites, contact logs, and notifications associated with the account.
• Business data associated with an owner account where applicable.
• Verification data or images that are no longer needed to provide the service or meet legal obligations.

Data We May Keep

We may keep some records for a limited period when required for legal, security, accounting, fraud-prevention, or dispute-resolution reasons. This may include request IDs, transaction records, or support records. We may also keep aggregated or anonymized data that does not identify you.

Deletion requests are usually processed within 30 days. If the law requires a longer retention period for some records, we keep those records only for the required period.